Effective date: 19/06/2020
Welcome to the ALMAVIVA (hereinafter “ALMAVIVA”) website. Your privacy is very important to us, so we would like to let you know how we collect and use information about you. Our company always pays particular attention to the processing and protection of the personal data of its site visitors, customers, suppliers, collaborators and all those with whom it comes into contact, (hereinafter “the User” or, collectively, “Users”). For this reason, in order to ensure maximum compliance with the legislation, Legislative Decree June 30, 2003 n. 196 and the EU Regulation 2016/679, ALMAVIVA has adopted a suitable Privacy Organizational Model.
For any questions or concerns regarding the collection and use of personal data by ALMAVIVA, the Data Privacy Officer/Data Control Officer is located at Podere Carpineta II n. 25 – 58020 Scarlino (GR) and can be reached by email at firstname.lastname@example.org.
The relevant Code and Regulation provide that those who process personal data are obliged to inform the interested party as to what data is processed and certain elements that qualify its processing: It must be carried out correctly, legally, and transparently, protecting your privacy and your rights. In accordance with the provisions of article 13 of Legislative Decree 196/2003 and articles 13 and 14 of EU Regulation 2016/679, we provide the following information.
Why this information?
This page describes how to manage our site in relation to the processing of the personal data of Users who consult it.
This is an information sheet that is provided to those who interact with ALMAVIVA web services, accessible online at the following address: www.almavivaholidays.com.
The information is provided only for the ALMAVIVA site and not for other websites that may be consulted by the User via links.
The information is also based on Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by the art. 29 of the Directive n. 95/46/CE, adopted May 17, 2001 to identify some minimum requirements for the collection of personal data online and, in particular, the methods, timing and nature of the information that the data controllers must provide to Users when they connect to web pages, regardless of the purposes of the connection.
This statement describes our privacy practices, what information we collect about our visitors and Users, how we collect it, what we do with it, how we protect them and the rights of the User with respect to their information.
What information do we collect?
1. Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow Users to be identified.
This category of data includes the IP addresses or domain names of the computers used by Users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the User’s IT environment.
This data is used only to obtain anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site. We collect two types of information: Personal Information (which can be used to uniquely identify an individual) and Non-Personal information (which does not allow for identification).
We collect information about our Users, visitors and recruitment candidates.
2. What information do we collect?
3. Data provided voluntarily by the User
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site or the compilation of specified forms, involves the subsequent acquisition of the sender’s address and personal data necessary to respond to requests and/or provide the services requested, as well as any other personal data included in the message (and in its attachments) or in the specified forms.
The data will be processed in a computer and telematic way, to respond to requests and/or provide the requested service.
Why do we collect this information?
We collect this information for the following purposes:
- To respond to User requests
- To send our Newsletter
- To provide and manage the Services
- To further develop, customize and improve our Services, based on the common or personal preferences, experiences and difficulties of Users
- Provide Users with continuous customer assistance and technical support
- Consider the candidacy of candidates for employment and comply with legal obligations.
With whom do we share your information?
ALMAVIVA may share your Information with third parties (or otherwise grant them access) only in the following ways and in the following cases:
1. Third-party services
ALMAVIVA collaborates with a number of selected service providers, whose services and solutions are integrated with ours, facilitate them and improve them.
These include hosting and co-location server services, communications, IT security services, billing and payment processing services, marketing services, fraud detection and prevention services, web analysis, newsletter distribution and monitoring services, session and remote access registration services, content providers and our legal and financial consultants.
Such Third-Party Services may receive or otherwise have access to the Personal Information of our Users, in their entirety or in part, depending on their particular roles and purposes aimed at facilitating and improving our Services and may use them only for such purposes.
2. Compliance with legal
Compliance with legal obligations ALMAVIVA may disclose or otherwise grant to others access to the User’s Personal Information by virtue of a legal obligation, such as a summons, a judicial proceeding, a search warrant, a court order, or pursuant to applicable laws, if believed in good faith that such conduct is required by law, with or without prior notice to the User.
3. Social media features
Our site may include certain Social Media features and widgets, such as the “Like Facebook” button, the “Share” button or other interactive mini-programs.
These Social Media Features may collect information such as the User’s IP address or the page you are visiting on our Site and may set a cookie to allow it to work properly. Social Media features are hosted by third parties. User interactions with these third parties are governed by their information and not by ours.
4. Companies Affiliated with ALMAVIVA
If we believe in good faith that this change in the corporate control structure could substantially affect the User’s Personal Information filed with us, we will inform the User’s Personal Information filed with us, we will inform the User by e-mail and/or give extensive notice on our Site about this event and the choices available to the User regarding their Personal Information.
When can we contact you?
1. Promotional messages
By subscribing to our newsletter and providing us with the email address or other contact information, the User expressly agrees to receive promotional content by email.
If you do not wish to receive such promotional messages, the User can notify ALMAVIVA at any time or follow the instructions for canceling or interrupting the registration contained in the promotional communications received. Subject to explicit consent, the User may receive our messages and promotional content.
You may choose not to receive promotional messages simply by contacting us or using our unsubscribe options.
2. How long do we keep the information?
We may retain the User’s Personal Information as long as necessary for the provision of our Services.
We may continue to store such Personal Information even after the termination of the use of any particular Service, insofar as it is reasonably necessary to comply with legal obligations, resolve disputes regarding our Users, prevent fraud and abuse, comply with the contracts signed and/or protect our legitimate interests.
We may retain User information as long as necessary for the provision of our Services and for as long as necessary, for example, to comply with a legal obligation or to protect our interests.
User rights and how to contact us
We remind our Users that they have the right at any time to obtain confirmation of the existence or nonexistence of their personal data processed by ALMAVIVA, and to know its content and origin, verify its accuracy, or request its integration, updating, or rectification.
Users also have the right to request cancellation, transformation into anonymous form, or blocking of data processed in violation of the law, as well as to request the limitation or oppose in any case, for legitimate reasons, to their treatment.
Requests should be addressed: By e-mail, to our Data Privacy Officer: email@example.com Or by post, to Privacy Officer — ALMAVIVA, Podere Carpineta II n. 25 – 58020 Scarlino (GR).
The User and all the Interested Parties may request by e-mail or letter to access the personal data processed by ALMAVIVA, and to request its correction or deletion.
ALMAVIVA will respond to requests within a reasonable period of time and, in any case, no later than 30 days from its receipt.